FAQs

Q: Who Are You and What Does Your Company Specialize In?
A: Tianjin Sikesaisi International Ltd. is an innovative factory based in Tianjin, China, specializing in the production of regular bikes, electric bikes, and motorized bicycles. With over 10 years of experience in local production and export, we offer OEM/ODM services. Our company has its own dedicated research and development (R&D) and quality control (QC) departments. Our mission is to design and manufacture innovative bikes that provide an enjoyable riding experience for our international customers. We are motivated by your trust and satisfaction.

 

Q: Where Is Your Company Located? How Can Visit There?
A: Our factory located in Tianjin China. You can visit our company any time you are well come.

 

Q: Are You a Factory or a Trading Company?
A: We are an OEM manufacturer of bicycle/E-bike. Welcome to visit our factory at any time.

 

Q: Can I Get Some Samples? 

A: Yes, we can provide bicycle samples according to your specifications. The postage costs will need to be covered for first-time cooperation, but the sample fee will be deducted from your order invoice for bulk orders. Complete bike or E-bike samples may have a production and delivery charge. Samples are typically completed within 3 days, but the timeframe may vary.

Q: What Is Your MOQ?
A: Normally it is 3 Pcs but for Customized Service, they are: MOQ100pcs for stock frame and spares, MOQ300pcs for customized not stocked
1. Logo Design Service; (MOQ is 100 units)
2. Carton Box Customized; (MOQ is 100 units

 

Q: Can You Produce According to The Samples?
A: Yes, the production can be arranged depending on your samples or technical drawings. We can build mold and fixtures.

 

Q: Can I Mix Different Models in One Container?
A: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.

Regular MTB is 350pcs for 40HQ quantity load quantity, 200PCS for Ebike

 

Q: Can I Have My Own Customized Product?
A: Yes. We can accept customized requirements such as color, logo, design, package, carbon mark, manual with your language etc.

 

Q: Can You Change Configuration for Me?
A: No problem, we can change configuration based on your request, but usually extra cost aroused.

 

Q: How to Ensure the Quality of Your Bikes?
A: Our company has implemented a comprehensive quality control (QC) system. To ensure the highest standards, we conduct rigorous testing on all purchased components before assembling them. Additionally, we have established QC measures at every stage of the production process. Finally, before packaging, we thoroughly assess the performance of the fully assembled bike, including conducting road tests.

 

Q: How Can We Guarantee Quality?
A: Always a pre-production sample before mass production; Always final Inspection before shipment.

 

Q: What Can You Buy from Us?
A: We have Mountain electric bikes, Snow Bikes, Lithium Battery bikes, Road bikes and Foldable Mountain bikes etc.

 

Q: Why Should You Buy from us Not from Other Suppliers?

We have 20 years of experience in the industry and our engineers are highly skilled.

We have our own warehouses in Europe and the USA, ensuring faster and more efficient delivery.

Our designs are unique and protected by patents, giving you exclusive styles.

Our products meet all necessary certifications and regulations, ensuring their quality and safety.

We have established long-term partnerships with renowned brands such as Shimano, FOX, SRAM, Bafang Motor, KMC, KENDA, MAXXIS, Continental Tires, and Retrospec.

Our strong relationships with these brands guarantee the use of top-quality components in our products.

 

Q: What Services Can We Provide?
Accepted Delivery Terms: FOB, CFR, CIF, EXW, DDP;
Accepted Payment Currency: USD, EUR, RMB;
Accepted Payment Type: T/T 30% as deposit, and 70% before delivery, L/C, D/P D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow;
Language Spoken: English, Chinese, Urdu, Hindi, Spanish,

 

What are Your Terms of Packing?
A: Generally, the goods are packed with foam protection and foam block inside, cartons outside. If you have any legally registered patent, we can pack the goods in your branded boxed after getting your authorization letters.

 

How About Your Delivery Time?
A: Generally, it will take 30-60 days after the receipt of deposit payment. If there are materials stocked for this style, then it takes around 15-30 days.

 

How Do You Make Our Business Long-Term and Good Relationships?
A: To build long-term and positive relationships, we prioritize quality, competitive pricing, and treat every customer with respect and sincerity.

 

Q: What's The Advantage of Electric Bike?
A: The advantage of an electric bike lies in its three driving modes, providing flexibility and freedom for riders. It can function as a regular bike, operate solely on battery power, or utilize power assistance and energy efficient.

 

Q: Do You have the e-bikes in Stock?
A: No, to keep the quality, all e-bikes will be newly produced against you order, including the samples.

 

Q: What Size Should I Buy?

A: The appropriate size of a bike can vary depending on the individual user. Personal preferences and the intended use of the bike are important factors to consider when making this decision. While there is no one-size-fits-all solution, here is a general chart that can serve as a helpful guide tables are checked in the following link: https://www.sikesaisibike.com/size/

 

Q: Do You Offer Warranty?

A: Yes, we used Bafang electric motors, Ximano Brake Pads, and batteries from Samsung offering a robust product. Our warranty can be checked from this Link:https://www.sikesaisibike.com/support/

 

Q: Do You have some Safety Tips regarding your Bike?

A: Yes, these are the following which need to be consider:

Wire: Ensure the conduit is intact and the wire is not twisted or worn. Adjust wire fixing bolts to lightly press against the wires without causing looseness. Check for any loose wires.

Brake Block Bolts: Tighten until secure. Verify that brake pads are properly attached to the rim and adjust wheel toe if necessary.

Flywheel: Listen for a smooth, balanced, and fast-clicking sound during operation. Inspect chain plate sprocket teeth for damage. Test each speed forcefully to detect any skipping.

Front Transmission: Examine high-speed and low-speed gears. Tighten mounting bolts to a moderate or secure level.

Rear Transmission: Test transmission operation and inspect high-speed and low-speed gears.